Digital Product Support FAQ

How you'll receive your download

Right after you complete checkout, you'll receive an email with the subject line "Your Real Design Help download is ready". This email contains your download link.

If your download email doesn't arrive

Please first check your spam, junk, and promotions folders. If you still cannot find the email after checking those folders, email us at Contact@RealDesignHelp.com with your order number.

Refund policy for digital downloads

All sales of digital downloads are final. We do not offer refunds on digital products.

How you can use your download

The PDFs you purchase are licensed to you for your own personal, non-commercial use. You may print copies for your own use. You may not resell, redistribute, share, repost, or otherwise reproduce the file or its contents in any form. The license is non-transferable.

Contact us

Email us at Contact@RealDesignHelp.com. We respond within 48 hours, Monday through Friday, excluding holidays.