May 12, 2026
REAL DESIGN HELP
Privacy Policy

Effective date: [insert publication calendar date at moment of paste-and-save in Shopify admin]

1. Introduction and Data Controller

This Privacy Policy explains how Real Design Help ("Real Design Help," "we," "us," or "our") collects, uses, discloses, and protects personal data when you visit https://realdesignhelp.com, interact with our forms, or purchase digital products from our online store.

Real Design Help is a brand of Favreau Design LLC, a Single-Member Limited Liability Company organized in Massachusetts. Favreau Design LLC is the data controller responsible for personal data processed through Real Design Help.

Contact (data controller):
Favreau Design LLC
40 Nature View Drive
Uxbridge, MA 01569
United States
Email: Contact@RealDesignHelp.com

1.1 Representatives and Data Protection Officer

Real Design Help is operated by Favreau Design LLC in the United States.

EEA / UK representative. Real Design Help has not appointed an EU representative under GDPR Article 27 or a UK representative under UK GDPR Article 27. Real Design Help is reviewing whether the Article 27(2) exemption (which can apply where processing is occasional, does not include large-scale processing of special categories of data or data relating to criminal convictions, and is unlikely to result in a risk to the rights and freedoms of natural persons) applies to Real Design Help's processing. If we determine that a representative is required, we will update this Privacy Policy and appoint a representative accordingly.

Swiss representative. Real Design Help has not appointed a Swiss FADP Article 14 representative. Real Design Help is reviewing whether the Swiss FADP Article 14(3) exemption applies. If we determine that a Swiss representative is required, we will update this Privacy Policy and appoint a representative accordingly.

Data Protection Officer. Real Design Help has not appointed a Data Protection Officer. Privacy questions and rights requests should be sent to the contact details in Section 18.

2. Categories of Personal Data We Collect

We collect the following categories of personal data:

Information you provide directly:
- Identifiers: name, email address.
- Order and account information: billing name, billing address, shipping address (when applicable to physical fulfillment; Real Design Help currently sells digital products only), order history.
- Payment information: Shopify Payments and payment-processing partners collect and process payment-card details and related payment credentials. Real Design Help receives limited payment-related information, such as billing details, transaction status, payment identifiers, fraud signals, chargeback information, and order records. Real Design Help does not store full payment-card numbers on its own systems.
- Communications: messages you send to us through our forms, email, or support channels.

Information collected automatically:
- Device and connection data: IP address, user-agent string, browser type, operating system, device type, referring URL, language, time zone.
- Usage data: pages visited, time on page, links clicked, products viewed, items added to cart, checkout events.
- Behavioral analytics data: masked or pseudonymized session replay data, heatmaps, click, scroll, navigation, error, and interaction data processed through Microsoft Clarity as described in Section 7. We configure masking controls so designated first-name and email input contents are not uploaded to Clarity.
- Marketing engagement and deliverability data: email opens, clicks, purchases, consent renewals, unsubscribes, spam complaints, hard bounces, and suppression status, where applicable to our email systems.
- Cookies and similar technologies: see Section 6.
- Consent and preference records: cookie consent status, consent timestamps, IP-derived region or location signals, browser/device identifiers used for consent management, and records passed through CookieYes, the Shopify Customer Privacy API, and the Microsoft Clarity Consent API where applicable.

Information from third parties:
- Order, fraud-screening, and payment-verification information returned from Shopify Payments and connected payment-processing partners.
- Diagnostic and aggregated indexing data returned from Google Search Console and Bing Webmaster Tools relating to how our site is discovered and crawled.
- Analytics and behavioral-analytics signals returned from Google Analytics 4 and Microsoft Clarity.
- Consent and preference logs passed through CookieYes.

3. How We Collect Personal Data

- Forms on our site (including Form 948110 lead-magnet form for the free guide "9 Costly Decorating Mistakes").
- Shopify checkout when you place an order.
- Cookies, pixels, SDKs, and analytics scripts (subject to your consent where required).
- Direct communications with us by email or through site contact forms.
- Our service providers and processors (see Section 8).

4. Purposes of Processing and Lawful Basis

For visitors and customers subject to the EU/EEA GDPR or UK GDPR, we rely on the following lawful bases under GDPR Article 6 / UK GDPR Article 6. For visitors and customers subject to the Swiss Federal Act on Data Protection (FADP), we process personal data in accordance with Swiss FADP principles, including lawfulness, good faith, proportionality, transparency, purpose limitation, and data security; references to GDPR Article 6 do not create a separate Swiss-law basis.

Operate the site, deliver digital products, process orders, provide customer support.
- Purpose: performance of a contract; pre-contractual steps.
- Lawful basis: GDPR Article 6(1)(b) / UK GDPR Article 6(1)(b).

Process payments, authorize transactions, handle chargebacks, and prevent fraud.
- Purpose: performance of a contract; legal obligation where applicable; legitimate interests in fraud prevention and transaction security.
- Lawful basis: GDPR Articles 6(1)(b), 6(1)(c) where a specific legal obligation applies, and 6(1)(f).

Send marketing email and newsletters to EEA/UK recipients, including the lead magnet and post-purchase email ladder.
- Purpose: direct marketing.
- Lawful basis: GDPR Article 6(1)(a) consent where consent is required; Article 6(1)(f) legitimate interests only where lawful and subject to ePrivacy/PECR requirements and a clear opt-out.
- For Switzerland and Canada, we apply the consent and withdrawal rules described in Sections 5 and 12.6.

Operate strictly necessary cookies and checkout/session technologies.
- Purpose: operate the site, cart, checkout, fraud prevention, and security.
- Lawful basis: GDPR Article 6(1)(b) where necessary for purchases; Article 6(1)(f) legitimate interests in operating and securing the site.

Operate non-essential analytics, behavioral analytics, advertising, and similar tracking technologies.
- Purpose: measure performance, improve usability, and understand marketing effectiveness.
- Lawful basis: GDPR Article 6(1)(a) consent where consent is required by GDPR/ePrivacy/PECR or other applicable law; otherwise Article 6(1)(f) only where lawful and subject to opt-out rights.

Comply with tax, accounting, anti-fraud, e-commerce, and consumer-protection law.
- Purpose: legal obligation.
- Lawful basis: GDPR Article 6(1)(c).

Respond to privacy requests and maintain compliance records.
- Purpose: legal obligation; legitimate interest.
- Lawful basis: GDPR Articles 6(1)(c), 6(1)(f).

Maintain a suppression list of unsubscribed and opted-out email addresses.
- Purpose: legal obligation to honor opt-out; legitimate interest in honoring withdrawals.
- Lawful basis: GDPR Articles 6(1)(c), 6(1)(f).

For visitors outside the EEA/UK/Switzerland, processing is governed by the privacy laws of the visitor's jurisdiction and by this policy.

4.1 Required and Optional Personal Data

Some personal data is necessary to provide the site, complete checkout, process payments, deliver digital products, prevent fraud, comply with tax/accounting obligations, or respond to customer support requests. If you do not provide required checkout or payment information, we may not be able to complete your purchase or deliver the product.

Marketing signup information is optional. You may decline marketing emails and still purchase products unless a specific free guide or email-based resource requires an email address for delivery. Non-essential cookies, analytics, behavioral analytics, and marketing technologies are optional where consent is required; declining them will not prevent checkout, but may limit personalization, analytics, or measurement features.

5. Sources of Consent We Rely On

Email marketing consent may be collected through:
- Form 948110 (lead-magnet form). EEA/UK/CH/Canada subscribers must affirmatively check an unchecked opt-in box. Disclosure of the data controller and the nature of communications is presented at the point of signup.
- Shopify checkout marketing opt-in. For United States customers, the Shopify checkout marketing opt-in is currently presented in a preselected state at checkout. You can uncheck the opt-in at checkout or unsubscribe at any time after signup. For EEA/UK/CH/Canada customers, the opt-in is unchecked and must be affirmatively selected.

You may withdraw consent at any time by following the unsubscribe link in any marketing email or by contacting us using the details in Section 18. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. Commercial marketing emails identify the sender, include Real Design Help's physical postal address, and include a no-cost unsubscribe mechanism.

6. Cookies, Pixels, and Similar Technologies

We use cookies, pixels, SDKs, and similar technologies to operate the site, remember your preferences, measure performance, and (with your consent where required) deliver marketing or analytics features.

We operate a consent-management layer through CookieYes. When our site identifies a visitor as being in the EEA, the United Kingdom, or Switzerland, the visitor is shown a consent banner that allows them to accept, reject, or customize non-strictly-necessary cookies and similar technologies before those technologies are enabled, subject to the verified consent-management and region-detection configuration described in this policy. Where applicable law requires recognition of opt-out preference signals, we treat a detected Global Privacy Control (GPC) signal as an opt-out of sale, sharing, targeted advertising, or similar processing covered by that law.

Region detection for the EEA/UK/Switzerland consent gate is performed through the Shopify Customer Privacy API (Shopify-managed IP-based region detection) layered with the CookieYes consent-management platform's geo-targeting configuration.

Categories of cookies and similar technologies we may use:
- Strictly necessary — required to operate the site, the cart, and the checkout. Always on.
- Functional — remember language and preferences. Loaded only with consent where consent is required.
- Analytics — Google Analytics 4 and Microsoft Clarity. Loaded only with consent where consent is required.
- Marketing — pixels and tags that may be used to measure marketing performance. Loaded only with consent where consent is required.

You can change your cookie preferences at any time through the CookieYes preference center on the site.

7. Behavioral Analytics (Microsoft Clarity)

We use Microsoft Clarity to generate aggregated reports and masked session replay, heatmap, click, scroll, and behavioral analytics data. Clarity helps us understand how visitors interact with the site so we can improve usability and design.

Clarity is configured with the following privacy controls, and we review this configuration after material site, theme, form, checkout, analytics, or consent-management changes:

- Masking. Balanced masking is enabled. First-name input fields and email input fields are masked at the element level so their content is not captured by Clarity.
- Consent. For EEA, UK, and Swiss visitors, non-essential Clarity cookies and persistent session tracking are enabled only after applicable consent. Consent choices are communicated to Clarity through Microsoft Clarity Consent API V2 using the Shopify Customer Privacy API integration. If consent is denied, Clarity is configured to remain in denied/no-consent mode and not to set non-essential Clarity cookies.
- No-consent mode verification. Where consent is required and a visitor rejects applicable analytics or Clarity cookies, Clarity is configured to operate in no-consent mode without setting non-essential Clarity cookies. Real Design Help verifies this behavior after material changes to CookieYes, Shopify Customer Privacy API, theme code, analytics scripts, or Clarity configuration.
- GA4 integration. Clarity is connected to our Google Analytics 4 property to allow joint analysis of session quality and traffic sources.

Microsoft Clarity is operated by Microsoft Corporation and, where applicable, Microsoft Ireland Operations Limited (MIOL) as processor for EEA/UK personal data. Clarity's privacy notice is available at https://privacy.microsoft.com/.

8. Service Providers, Processors, and Other Recipients

We use the following service providers, processors, platform providers, and other recipients. Depending on the service and data flow, a provider may act as our processor/service provider, an independent controller/business, or another legally recognized role. We use data-processing terms, service-provider terms, or other contractual safeguards where required.

Shopify Inc. / Shopify International Limited.
- Role: e-commerce platform; site hosting.
- Data categories: identifiers, order data, device data, behavioral data.

Shopify Payments and payment-processing partners, including Stripe where applicable.
- Role: payment processing.
- Data categories: payment-card details, billing data, payment identifiers, fraud and chargeback signals.

Microsoft Corporation / Microsoft Ireland Operations Limited (MIOL).
- Role: behavioral analytics (Microsoft Clarity).
- Data categories: masked session replay data, heatmaps, device data.

Google LLC / Google Ireland Limited.
- Role: Google Analytics 4 (analytics); Google Search Console (site verification, indexing diagnostics).
- Data categories: GA4 analytics data; aggregated Search Console search-performance, device-category, country/region, and indexing diagnostics.

Microsoft Corporation.
- Role: Microsoft 365 (email infrastructure for realdesignhelp.com).
- Data categories: email content, sender/recipient metadata.

GoDaddy.com, LLC.
- Role: domain registration and DNS for realdesignhelp.com.
- Data categories: domain-registration, DNS, and technical log data; no Real Design Help order, checkout, or customer-support application data is intentionally sent to GoDaddy DNS.

CookieYes Limited.
- Role: consent-management platform.
- Data categories: consent records, IP-derived geo, consent timestamps.

Microsoft Bing (Bing Webmaster Tools).
- Role: search-engine indexing diagnostics.
- Data categories: aggregated diagnostic data.

Provider roles. Some providers may process different categories of data in different legal roles depending on the service. For example, a provider may act as a processor or service provider for one service and as an independent controller, business, or separate recipient for another service. This policy describes the categories of recipients and the purposes of disclosure, but the exact legal role may depend on the provider's terms and the specific data flow.

We may engage additional service providers over time. Where a material new provider or materially different processing activity is introduced, we will update this Privacy Policy before or at the time required by applicable law.

8.1 Shopify Hosting and Shopify Network Intelligence

Real Design Help's online store is hosted by Shopify. When you visit our store or make a purchase, Shopify processes your personal data both as our service provider and, for certain features, as an independent controller or business of its own.

Real Design Help has Shopify Network Intelligence enabled. With Shopify Network Intelligence enabled, Shopify uses customer data from our store together with customer data from other merchants in the Shopify network to generate insights that power Shopify Enhanced Services. Enhanced Services include, for example, improved products and personalization for the store and customers, improved store performance, and improved advertising relevance based on customer interactions with our store, other Shopify merchants, and Shopify itself. No other merchant has access to our store's customer data.

Through Shopify Network Intelligence and Shopify Enhanced Services, your personal data may be shared with Shopify and other third parties that may be located in countries other than your country of residence, to provide these services.

For information about how Shopify collects, uses, and discloses personal data, including in connection with Shopify Network Intelligence and Enhanced Services, see the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy.

If you are in the EEA, the United Kingdom, or Switzerland, Shopify provides a privacy portal where you can exercise your rights, including the right to withdraw consent to or object to Shopify's processing of your data for Enhanced Services. The Shopify privacy portal is available at https://privacy.shopify.com.

If you are in a U.S. state with applicable consumer privacy laws, Real Design Help honors opt-outs of the "sale" or "sharing" of personal data and targeted advertising as described in Sections 12 and 13. You may also opt out of Shopify's use of your data for advertising purposes directly through the Shopify privacy portal at https://privacy.shopify.com.

9. Disclosures and Data Sharing

We disclose personal data only as follows:
- To service providers, processors, and platform providers listed in Section 8, acting on our instructions or under appropriate contractual terms.
- To comply with law, legal process, or lawful regulatory or government requests.
- To protect rights, property, safety, fraud prevention, or to enforce our Terms of Service.
- In connection with a merger, acquisition, financing, reorganization, or sale of business assets, in which case personal data may be transferred subject to this Privacy Policy and applicable law.

We do not sell personal information for money. Some analytics, advertising, or cross-context behavioral advertising activities may be treated as "sale," "sharing," targeted advertising, or similar processing under certain U.S. state privacy laws. Where such laws apply, we provide opt-out mechanisms as described in Sections 12 and 13.

10. International Data Transfers

Real Design Help is operated from the United States. If you access the site from outside the United States, your personal data may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers, processors, platform providers, or other recipients operate.

For transfers of personal data from the EEA, the United Kingdom, or Switzerland to the United States or another country that does not provide an applicable adequacy mechanism for the relevant recipient and data flow, we rely where required on vendor data-processing terms, the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum or other UK-approved transfer mechanism, Swiss adaptations to recognized standard contractual clauses, Data Privacy Framework certification only where the specific U.S. recipient is verified as actively certified for the relevant framework, and supplementary safeguards where appropriate.

You may request a copy of the safeguards that apply to a specific transfer by contacting us using the details in Section 18.

11. Data Retention

We retain personal data for the period necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Specific retention practices:

- Order and transaction records: retained for the period required by applicable tax, accounting, and consumer-protection law (generally seven years in the United States).
- Active marketing subscribers: retained while the consent remains active. Subscribers who have shown no open, click, purchase, or affirmative consent renewal after 90 days or six consecutive campaigns are moved to a non-send segment or suppressed, in accordance with our internal Email List Hygiene & Suppression Policy.
- Suppression records (unsubscribes, spam complaints, hard bounces, manual privacy/legal suppressions): retained as a suppression-only record where lawful and necessary to honor opt-out, withdrawal, or objection. Suppression records are not used for marketing, profiling, segmentation, enrichment, or lookalike audiences.
- Consent records: retained while the underlying processing relies on the consent and, after withdrawal, as needed to demonstrate the consent was validly obtained and lawfully withdrawn.
- Behavioral analytics (Microsoft Clarity): Microsoft currently states that playback recordings are retained for 30 days, click/aggregated portal data and heatmaps are retained for 13 months, and labeled or favorited sessions are retained for 13 months.
- Web analytics (Google Analytics 4): retained for 14 months according to the GA4 data-retention setting configured for the property.
- Site logs and security data: retained for the period necessary to support security, fraud prevention, and operational integrity.

Analytics settings. The retention periods for GA4 and Microsoft Clarity depend in part on vendor settings, product behavior, and whether specific features are used, such as favoriting or labeling Clarity sessions. Real Design Help reviews these settings before publication of this policy and after material analytics-configuration changes.

Suppression and erasure. A request to erase a marketing profile does not automatically delete a minimal suppression-only record where retaining that record is lawful and necessary to honor an unsubscribe, withdrawal, objection, spam complaint, hard bounce, or legal suppression. Suppression-only records are not used for marketing, profiling, segmentation, enrichment, or lookalike audiences.

After the applicable retention period, personal data is deleted, de-identified or aggregated where lawful and appropriate, or moved to a minimal lawful suppression-only record.

12. Your Rights

12.1 EEA / UK / Switzerland Privacy Rights

Depending on your jurisdiction and subject to applicable exceptions and verification, you may have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete personal data.
- Erase personal data ("right to be forgotten").
- Restrict processing.
- Object to processing, including direct-marketing processing at any time.
- Data portability for data you provided that is processed on consent or contract.
- Withdraw consent at any time without affecting prior lawful processing.
- Lodge a complaint with your supervisory authority (in the UK, the Information Commissioner's Office; in Switzerland, the Federal Data Protection and Information Commissioner; in the EEA, your national supervisory authority).
- Exercise rights related to Shopify's processing of your personal data for Shopify Network Intelligence and Enhanced Services through the Shopify privacy portal at https://privacy.shopify.com, including the right to withdraw consent and the right to object.

Response timing: without undue delay, generally within one month, extendable up to two additional months for complex requests under EU/UK GDPR. Swiss FADP responses are handled per Swiss procedure (FDPIC general 30-day response).

12.2 Automated Decision-Making and Profiling

Real Design Help does not use personal data to make solely automated decisions that produce legal or similarly significant effects, such as decisions about credit, employment, housing, healthcare, or eligibility for essential services.

Payment authorization, chargeback review, and fraud-screening may be performed by Shopify Payments, payment-processing partners, banks, card networks, or fraud-prevention providers under their own systems and terms. Real Design Help does not use its current technology stack to make solely automated legal or similarly significant eligibility decisions.

We may use analytics, order history, email engagement, consent status, and suppression status to measure site performance, improve user experience, send or suppress marketing emails, and operate the post-purchase email ladder. These activities are not used to make legal or similarly significant eligibility decisions. We do not currently use any automated decision-making technology, AI-based personalization, fraud-scoring, or automated segmentation beyond the activities described in this policy.

12.3 California Privacy Rights

Real Design Help does not currently state that it is a covered business under the CCPA/CPRA. We provide the California-style choices in this section voluntarily as a customer privacy practice, unless and until the CCPA/CPRA applies by law.

To the extent the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) apply to Real Design Help, California consumers have the right to:
- Know the categories and specific pieces of personal information we collect, the sources, the business or commercial purpose, and the categories of third parties with whom we share it.
- Delete personal information, subject to permitted exceptions.
- Correct inaccurate personal information.
- Opt out of the sale or sharing of personal information.
- Limit the use and disclosure of sensitive personal information, where applicable.
- Non-discrimination for exercising these rights.

To exercise these rights, contact us using the details in Section 18. We will verify your request before responding. Authorized agents may submit requests on your behalf with documentation of authority. If the CCPA/CPRA applies, we will respond to verified California consumer requests within 45 days after receipt, unless an additional 45-day extension is reasonably necessary and permitted by law.

Do Not Sell or Share My Personal Information. Where the CCPA/CPRA applies and our site detects a Global Privacy Control (GPC) signal, we treat it as a valid opt-out of sale and sharing for that browser or device. You may also use the CookieYes preference center on our site to manage cookie-based sharing.

12.3.1 Sensitive Personal Information

We have reviewed our processing activities and do not intentionally collect sensitive personal information for the purpose of inferring characteristics about you. Payment-card information is processed by Shopify Payments and payment-processing partners and is used for payment, fraud prevention, chargeback handling, and transaction security. Where a law gives you the right to limit use of sensitive personal information, that right applies only to sensitive personal information and uses covered by that law.

12.4 Other United States State Privacy Laws

Where Real Design Help is subject to other U.S. state consumer privacy laws, residents may have the right to confirm whether we process their personal data, access personal data, correct inaccuracies, delete personal data, obtain a portable copy, opt out of targeted advertising, sale of personal data, or certain profiling, and appeal a denial of a privacy request where an appeal right is provided by law. Some state laws also require consent before processing sensitive personal data. We respond to verified requests, opt-out signals, and appeals in accordance with the law that applies to the request.

12.5 Appeals for State Privacy Requests

If a state privacy law gives you the right to appeal a denial of your privacy request, you may appeal by contacting us through Section 18 and writing "Privacy Appeal" in the subject line or message. We will review the appeal and respond within the period required by the applicable state law.

12.6 Canada (CASL, PIPEDA, and provincial privacy law)

Canadian recipients have the right to withdraw consent for commercial electronic messages at any time. Canadian commercial electronic messages include required sender identification and contact information that remains valid for at least 60 days after the message is sent. We act on unsubscribe requests as soon as possible and no later than ten business days after receiving them. Where PIPEDA or applicable provincial privacy law applies, individuals may also request access to their personal information, request correction of inaccurate information, withdraw consent subject to legal or contractual limits, and challenge our compliance through the contact details in Section 18.

12.7 United States — CAN-SPAM

Every marketing email we send includes a visible unsubscribe link. Commercial marketing emails use accurate sender and header information, do not use deceptive subject lines, and identify the commercial nature of the message where required. We process opt-out requests within ten business days as required by CAN-SPAM. Marketing emails also include Real Design Help's physical postal address and do not require a fee, login, or information beyond what is necessary to process the opt-out. After opt-out, we retain a minimal suppression record to ensure we do not contact you again.

13. California "Do Not Sell or Share" and Global Privacy Control

We do not sell personal information for money. Real Design Help does not currently enable Google Signals, Google Ads linking, remarketing, enhanced conversions, Microsoft Advertising linking, or cross-context advertising features in Google Analytics 4. If we enable any of these features, or activate any other tracking technologies that may be treated as "sale," "sharing," or targeted advertising under applicable law, we will update this Privacy Policy before activation.

To the extent any data processing on our site is treated as "sharing" or "sale" under California law, you may opt out by:
- Using the CookieYes consent banner or preference center to reject Advertising / Marketing cookies.
- Sending a Global Privacy Control (GPC) signal, which we treat as a valid opt-out of sale and sharing where applicable law requires.
- Contacting us using the details in Section 18.
- Using the Shopify privacy portal at https://privacy.shopify.com to opt out of Shopify's use of your data for advertising purposes, including for Shopify Enhanced Services.

Because Real Design Help does not currently state that it is a covered business under the CCPA/CPRA, we provide these opt-out mechanisms voluntarily. If we determine that we are a covered business, we will publish a dedicated "Do Not Sell or Share My Personal Information" link or page consistent with applicable law and update this Privacy Policy accordingly.

Opt-out preference signals. Where applicable law requires us to honor opt-out preference signals and our site detects a Global Privacy Control or other legally recognized opt-out preference signal, we treat that signal as an opt-out for that browser or device. We currently honor a detected GPC signal silently; we do not currently display a separate on-screen confirmation of GPC detection.

14. Do Not Track

Some browsers offer "Do Not Track" signals. There is no single industry standard for responding to Do Not Track signals. We respond to legally recognized opt-out preference signals, such as Global Privacy Control, where applicable law requires and where the signal is detected by our site.

15. Children's Privacy

Real Design Help is a home-lifestyle e-commerce brand targeted to adult consumers aged approximately 35–65. Our site, products, and marketing are not directed to children. We do not knowingly collect personal information from children under 13 within the meaning of the U.S. Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children or teens in a manner that requires parental or guardian consent under applicable law. If we become aware that we have collected personal information from a child in violation of applicable law, we will delete it.

16. Security

We use commercially reasonable administrative, technical, and physical safeguards intended to protect personal data against unauthorized access, alteration, disclosure, or destruction, including encryption in transit where supported by our platforms, access controls, vendor selection and contractual safeguards where appropriate, and email-domain authentication controls such as SPF, DKIM, and DMARC. No method of transmission over the internet or method of electronic storage is 100% secure; we cannot guarantee absolute security.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective date at the top of this policy and, where required by law, provide additional notice. Where a material new provider or materially different processing activity is introduced, we will update this Privacy Policy before or at the time required by applicable law. We encourage you to review this policy periodically.

18. Contact Us

To exercise a privacy right, ask a question about this policy, or raise a concern:

Favreau Design LLC (operator of Real Design Help)
40 Nature View Drive
Uxbridge, MA 01569
United States
Email: Contact@RealDesignHelp.com

If you are in the EEA, the UK, or Switzerland and we have not satisfactorily addressed your concern, you also have the right to lodge a complaint with your supervisory authority.